Everyday coordination
Using the professional Action Centre
The professional Action Centre brings work across client care teams into one focused view, while keeping every action tied to the correct client workspace.
Who this article is for
Professionals who belong to one or more client care teams
Where to find it
- From the professional workspace, choose Action Centre in the main navigation.
- Use All clients or select one client before opening or creating client-specific work.
Work from the four main sections
Due private-note reminders can also surface in the Action Centre. Client names remain visible so similar tasks are not mistaken for work in another care team.
- Assigned to me — tasks that need your response or action.
- Ready for review — responses on tasks you created or are permitted to review.
- Waiting on others — tasks you are tracking after assigning them to somebody else.
- Completed — finished work available for reference.
Focus the view
Select a client to limit the board to that workspace, or keep All clients selected for a cross-client work queue. View settings let you choose the available display and scope; Kinovo saves those preferences.
A Team tasks scope appears only when your membership permits whole-team task visibility. It provides oversight but does not grant edit authority by itself.
Create without losing client context
Open Create. If All clients is selected, choose the client first. Kinovo then offers the actions your role is permitted to perform.
- Quick coordination: task, quick invoice, message, document or private note.
- Build workspace: goal or Care Protocol.
- If an action is locked, request the narrow permission from the Team leader when that option is available.
- Private notes remain available because they are author-only.
Move into the client workspace when needed
After selecting a client, choose Open client workspace for their full overview, documents, protocols, team and messages. Use the Action Centre for fast coordination; use the client workspace when you need broader context.
Keep the Action Centre focused
Start with what needs you
Respond to Assigned to me and Ready for review before scanning work that is only waiting. The Action Centre is a prioritisation surface, not a replacement for the complete client record.
Still need help?
Tell Kinovo support what you were trying to do, which page you were on and what happened. Do not include sensitive care information unless support specifically asks for it through an approved channel.
Ask Kinovo support